FREQUENTLY ASKED QUESTIONS

We appreciate that you may have some questions about our door range, so we have provided some answers below.
Is every composite door the same?

They may look similar but they’re not. The typical depth of a standard composite door is 44mm, and it will normally have a foam filling. A lightweight design, standard composite doors also have a GRP colour skin (commonly known as fibreglass).

Our range includes Solid Core composite doors, and they are a bit thicker, with a depth of around 48mm. Made of laminated layers of timber, they’re far tougher and resilient than a foam filled composite door. Use of a UPVC skin also makes it easier to colour match the design with your door frame.

There can be a price difference between different types of composite door – just ask a Clearview advisor for guidance on getting the right solution.

Extreme Solid Core Door
Can I have two different colours on the internal side and external side of the door?

Often, this is possible if you wish to have one colour on the outside of the door and another colour on the inside. A door with a red finish externally and white finish internally is a dual colour that can work well. It really is up to you what you do. For advice on colour, just speak to a team member, who will happily assist.

Internal White Composite Door

MORE COMMON QUESTIONS

Please, don’t hesitate to talk to an advisor if you have any specific questions relating to our doors. You may find an answer to any questions below.

How many keys would I be given?

We supply 3 keys as standard with whichever door you buy – if you need more, just inform us when placing your order, and we can also get further keys cut for you later.

Will I be able to use the same key for both doors? (Suited)

That can easily be arranged. Again, just let the advisor know at the time of ordering your door and they will ensure your keys are suited so the same key works for both doors.

What does Secured by Design mean?

It is a Police-approved security initiative that’s all about enhancing the security of buildings and their immediate surroundings to make them safer places for people to reside in.

The Police Preferred Specification – SBD’s product-based accreditation scheme – is the formally recognised standard for products that can minimise acts of crime. This includes domestic windows and doors, and their accompanying components e.g., locks and hinges.

Coincidentally, Conservatory Outlet, our sister manufacturing company and part of the Conservatory Outlet Group, is a registered member of Secured by Design, so a wealth of our products satisfy the necessary standard. If home security is one of your biggest concerns, communicate this to a Clearview advisor.

What does a 3-star rated door barrel mean?

A 3-star door cylinder is the highest rated cylinder you can get and has been subjected to rigorous testing to ensure it offers maximum security. We include unique snap-secure technology with a lockdown mode in our door cylinders to stop any possibility of the barrel being damaged or broken.

Can a French door be completely folded back?

Of course, no problem. The inclusion of an egress hinge will enable the doors to be fully folded back, leaving you with a magnificent garden view.

What should I choose – sliding patio doors or bi-folds?

Either product will fit in nicely if you have a large opening at the back of your living area and allow you to open the place during the warmer months of the year. Because a bi-folding door can completely fold back, it gives you a full garden opening. The very slender frames in a sliding patio door mean that you’re guaranteed a great view of the outdoors even when it’s closed. Need help choosing between the two doors? A Clearview advisor can always assist.

Do you offer finance to help me pay for windows and doors?

Yes. To make life easy for you, Clearview can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at your local Clearview Showroom, so you can enjoy whatever you’ve set your heart on right away.

What do we need to do when our finance is approved?

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

What happens if finance is refused?

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

I’ve applied for finance with Clearview. How long will approval take?

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.

CLEARVIEW PROMISES

We’re a very honourable company and always stick to our promises. Your in safe hands when you choose Clearview Home Improvements

HONESTY

Clearview consultants will be honest, diligent and at all times fair in their dealings with you. We don’t artificially inflate our prices in order to offer dramatic discounts. We simply offer good deals and honest value for money.

VALUE FOR MONEY

Product quality, customer service and unbeatable value for money are at the heart of our success. We use the latest computer controlled equipment to manufacture products that meet the industry’s ultimate quality assurance standards.

20 Year Guarantee

Clearview provides an industry-leading 20 year guarantee on a select range of products. All moving and non-moving parts are covered in the guarantee. We have total confidence in our products and installation skills, and the length of this guarantee proves that.

Price Promise

Our product range is very competitively priced for what you get, so you’re assured of a bargain no matter what you buy. If you do happen to get a better price for a similar quality product elsewhere, tell us within 14 days and we’ll refund the difference.

OUR FINANCE CALCULATOR

See how affordable your home improvement can be with our Finance Calculator.
  • 2 YEARS INTEREST FREE With 2 years interest free credit, you'll be amazed at how affordable your new windows & doors could be.
  • BUY NOW PAY MONTHLY Buy now and choose to pay monthly over 5, 10 or 15 years...
  • BUY NOW PAY IN 12 MONTHS Buy now and pay nothing for a whole year...
£
24 monthly payments
Deposit
£
Representative APR
0%
There are no arrangement fees and no hidden costs with our interest free credit option. You can make over payments or pay off your agreement early at no additional cost. These calculators are for illustrative purposes only and do not constitute a credit quotation.  2 years interest free credit is available on all windows & doors.

Representative Example

Cash Price
£4,000.00
50% Deposit
£2,000.00
Total Amount of Credit
£2,000.00
Duration of Agreement
24 Months
Rate of Interest
0% p.a. fixed
Representative APR
0% APR
24 Monthly Payments
£83.34
Total Amount Payable
£4,000.00
£
60 monthly payments
Deposit
£
Representative APR over 5 years
7.9%
120 monthly payments
Deposit
£
Representative APR over 10 years
7.9%
180 monthly payments
Deposit
£
Representative APR over 15 years
7.9%
This finance option allows you the convenience and flexibility of spreading the cost of your home improvements over 60, 120 or 180 months*. You must make the minimum repayment each month. However you can also make additional payments and therefore control the length of the loan and the amount of interest you would pay. No security is required on these loans. These calculators are for illustrative purposes only and do not constitute a credit quotation. *180 months finance only available for orders over £7,500.

Representative Example

Cash Price
£4,000.00
Deposit
£99.00
Total Amount of Credit
£3,901.00
Duration of Agreement
60 months
Rate of Interest
4.3% p.a. fixed
Representative APR
7.9% APR
60 Monthly Payments
£78.42
Total Amount Payable
£4,804.20
£
Deposit
£
Pay within 12 months
£
Want to pay in monthly instalments after 12 months rather than one-off payment? Consider this option.
120 monthly payments
Deposit
£
Representative APR over 10 years
14.9%
Pay 20% deposit when you order, and as long as you pay the outstanding balance in full within 12 months of completion of the installation, no interest will be charged. If, after 12 months, this is not convenient, you can pay in 120 monthly installments at 14.9% APR Representative. *Deferred for 12 months from the date of completion – if the loan is repaid in full during the deferral period and NO INTEREST will be paid. For legal reasons the Representative Example shows interest IF the outstanding balance is NOT paid before the 12 months has elapsed. No security is required on this loan. These calculators are for illustrative purposes only and do not constitute a credit quotation.

Representative Example

Cash Price
£17,000.00
20% Deposit
£3,400.00
Total Amount of Credit
£13,600.00
Duration of Agreement
132 Months*
Rate of Interest
14.9% p.a. variable
Representative APR
14.9% APR
120 Monthly Payments
£242.34
Total Amount Payable
£32,480.80

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Want to speak with an Advisor? Give us a call on 0800 011 2400

Our friendly team will be pleased to help with any questions you may have.

VISIT YOUR LOCAL CLEARVIEW SHOWROOM

Everyone is welcome to come in and browse around our Preston, Nantwich or Warrington showrooms, where our friendly sales team will be pleased to help with any questions you may have.

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