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Frequently Asked Questions on Doors

We appreciate that you may have some questions about our door range, so we have provided some answers below.

Is every composite door the same?

They may look similar but they’re not. The typical depth of a standard composite door is 44mm, and it will normally have a foam filling. A lightweight design, standard composite doors also have a GRP colour skin (commonly known as fibreglass).

Our range includes Solid Core composite doors, and they are a bit thicker, with a depth of around 48mm. Made of laminated layers of timber, they’re far tougher and resilient than a foam filled composite door. Use of a UPVC skin also makes it easier to colour match the design with your door frame.

There can be a price difference between different types of composite door – just ask a Clearview advisor for guidance on getting the right solution.

Extreme Solid Core Door

Can I have two different colours on the internal side and external side of the door?

Often, this is possible if you wish to have one colour on the outside of the door and another colour on the inside. A door with a red finish externally and white finish internally is a dual colour that can work well. It really is up to you what you do. For advice on colour, just speak to a team member, who will happily assist.

Internal White Composite Door

Explore more common questions on doors

Please, don’t hesitate to talk to an advisor if you have any specific questions relating to our doors. You may find an answer to any questions below.

How many keys would I be given?

We supply 3 keys as standard with whichever door you buy – if you need more, just inform us when placing your order, and we can also get further keys cut for you later.

Will I be able to use the same key for both doors? (Suited)

That can easily be arranged. Again, just let the advisor know at the time of ordering your door and they will ensure your keys are suited so the same key works for both doors.

What does Secured by Design mean?

It is a Police-approved security initiative that’s all about enhancing the security of buildings and their immediate surroundings to make them safer places for people to reside in.

The Police Preferred Specification – SBD’s product-based accreditation scheme – is the formally recognised standard for products that can minimise acts of crime. This includes domestic windows and doors, and their accompanying components e.g., locks and hinges.

Coincidentally, Conservatory Outlet, our sister manufacturing company and part of the Conservatory Outlet Group, is a registered member of Secured by Design, so a wealth of our products satisfy the necessary standard. If home security is one of your biggest concerns, communicate this to a Clearview advisor.

What does a 3-star rated door barrel mean?

A 3-star door cylinder is the highest rated cylinder you can get and has been subjected to rigorous testing to ensure it offers maximum security. We include unique snap-secure technology with a lockdown mode in our door cylinders to stop any possibility of the barrel being damaged or broken.

Can a French door be completely folded back?

Of course, no problem. The inclusion of an egress hinge will enable the doors to be fully folded back, leaving you with a magnificent garden view.

What should I choose – sliding patio doors or bi-folds?

Either product will fit in nicely if you have a large opening at the back of your living area and allow you to open the place during the warmer months of the year. Because a bi-folding door can completely fold back, it gives you a full garden opening. The very slender frames in a sliding patio door mean that you’re guaranteed a great view of the outdoors even when it’s closed. Need help choosing between the two doors? A Clearview advisor can always assist.

Do you offer finance to help me pay for windows and doors?

Yes. To make life easy for you, Clearview can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at your local Clearview Showroom, so you can enjoy whatever you’ve set your heart on right away.

What do we need to do when our finance is approved?

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

What happens if finance is refused?

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

I’ve applied for finance with Clearview. How long will approval take?

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.

Got more questions on doors?

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Speak to our Customer Services Team on 01772 452225.

Our friendly team will be pleased to help with any questions you may have.